1376 Bank Street, Suite 406
The median on Bank street prevents left turns onto Ohio, access the building as follows: From Bank street south, turn L onto Belanger, R onto Clementine. From Heron/Baseline west, turn L onto Clementine (turns into Ohio). Free one hour parking spots # 1, 2 & 3 Labelled “RESERVED visitor”
| MONDAY | TUESDAY | WEDNESDAY | THURSDAY | FRIDAY |
| 10:30 – 5 | 10:00 – 4:30 | 10:30 – 5 | 10:30 – 5 | 10:00 – 4:30 |
Cancellation policy:
Honouring our cancellation policy, is a courtesy that lets us know we are respected members of your healthcare network. Please review the policy below, and understand that we don’t like to charge for missed appointments, but we must be firm with our boundaries to ensure healthy working relationships. We understand that life happens, our cancellation policy is part of life.
48 Hour Cancellation Policy
48 hours is required for any cancellations or changes to your appointment—for any reason. If you have symptoms of illness within 24 hours of your treatment, you must cancel your appointment. To avoid the fee, you may send someone in your place.
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- Cancel online anytime up to 48 hours prior to your appointment. If online cancellation is not available, the 48 hour window has passed.
- Call, text or email if you are unable to cancel online or if you are sending someone in your place.
- Payment must be received before making your next appointment.
Refusal to Treat:
In order to maintain a safe working environment Christine Anderson RMT reserves the right to refuse or discontinue treatment at any time. Example situations may include but are not limited to:
- intoxication
- disrespectful language/behaviour or romantic/sexual advances
- illness/infectious disease
- contagious or unidentified skin conditions
Should you display any of the above behaviours, your treatment will be cancelled and the card on file will be charged the full fee for the time reserved.
**please note that payment receipts for missed/cancelled appointments are for your records only and cannot be billed to insurance.
Direct Billing
*As a way to reduce your out-of-pocket expenses, we are now authorized to submit your claim directly to your insurance company, leaving you to pay only the portion that is not covered.
This system relies on a third party to approve direct billing requests, therefore we cannot control or explain declined submissions. If your request is declined, you are still responsible for payment of your treatment. Balances must be paid in full before leaving your appointment.
In order to submit on your behalf, you will need to fill out the electronic consent form and email it to me before your appointment (one time only).
For all further inquiries, email Christine here:
B O D Y W E L L T H E R A P I E S { a t } G M A I L (d o t) C O M